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Metro by T-Mobile: Everything You Need to Know


    Metro by T-Mobile, a T-Mobile owned prepaid service provider, offers various affordable phone plans with extensive coverage and excellent features. In this comprehensive guide, we will discuss the benefits of choosing Metro by T-Mobile as your mobile carrier, their plan offerings, and how they compare to other competing Mobile Virtual Network Operators (MVNOs). Additionally, learn more about the Metro by T-Mobile Sweepstakes, where you can enter to win free service!

    Introduction to Metro by T-Mobile

    Metro by T-Mobile is a prepaid wireless carrier that operates on T-Mobile’s extensive network. Offering a range of affordable plans with unlimited talk, text, and high-speed data, Metro by T-Mobile has become a popular choice for customers seeking a cost-effective alternative to postpaid plans. With multiline discounts and a variety of free phone offers, Metro by T-Mobile has plans and pricing to suit a wide range of needs.

    Metro by T-Mobile Plans

    Metro by T-Mobile offers four main plans to choose from, each with varying data allowances and additional perks:

    $30 2GB Plan

    The $30 plan provides unlimited talk and text with 2GB of high-speed data. After the 2GB limit is reached, data speeds are reduced to 128Kbps. This plan does not support mobile hotspot usage.

    $40 10GB Plan

    The $40 plan offers unlimited talk, text, and 10GB of high-speed data before being slowed to 2G speeds. This plan includes Music Unlimited, allowing you to stream music from popular services such as Spotify, Apple Music, and iHeartRadio without using your data allowance. However, mobile hotspot usage is not supported on this plan.

    $50 Unlimited Plan

    This plan includes unlimited talk, text, and data, with 5GB of mobile hotspot data. Additional perks include 100GB of Google One storage, which can be used for Gmail, Google Drive, Google Photos, and phone backups. However, the link to activate the Google One storage may not work, and you may need to contact customer support or use the Metro app on an Android phone to enable this feature.

    $60 Unlimited Plan

    The $60 plan is similar to the $50 plan but increases mobile hotspot data to 15GB and includes an Amazon Prime membership. Considering that Amazon Prime costs $120 per year, it’s a valuable addition to the plan.

    Network Coverage and Data Speeds

    Metro by T-Mobile provides access to T-Mobile’s 5G and 4G/LTE networks. T-Mobile’s network has been performing exceptionally well in comparison to Verizon and AT&T, so customers in areas with strong T-Mobile coverage can expect reliable service from Metro by T-Mobile.

    When it comes to data speeds, Metro by T-Mobile offers download speeds of 75-335 Mbps on 5G networks and 9-48 Mbps on 4G/LTE networks. These speeds are competitive with other prepaid carriers and some postpaid plans.

    Feature Support and International Roaming

    Metro by T-Mobile plans support a variety of features, including VoLTE, Wi-Fi calling, visual voicemail, 5G access, domestic roaming data, and mobile hotspot (on eligible plans). Data on Metro may be deprioritized compared to T-Mobile’s postpaid customers, but domestic roaming allows for calls, texts, and data on partner networks in areas without T-Mobile coverage.

    For international roaming, the Canada Unlimited add-on is available for $5 per month. However, Metro no longer offers a World Calling add-on or Mexico Unlimited add-on. If you require international coverage, you may need to explore alternative options such as eSIM plans or local carriers in your destination country.

    Phone Selection and Activation Process

    Metro by T-Mobile allows customers to bring their own unlocked and compatible phones or purchase a new one directly from the carrier. Metro offers a range of smartphones, including popular models and free phones with a new line for customers who port their existing number and activate in-store.

    The activation process is straightforward, with no activation fees for new customers. However, re-activating an old Metro by T-Mobile line incurs a $20 fee. Activation can be done online, in-store, or over the phone. If your phone is eSIM compatible, remote activation may be possible.

    Customer Service and Support

    Metro by T-Mobile offers customer support via phone and in-person at their physical locations. To reach customer service by phone, call 888-863-8768. Representatives are available daily from 7 a.m. to 3 a.m. ET.

    For in-person assistance, use the online store locator to find a location near you. Store information, including address, hours, and contact details, will be provided.

    Billing and Fees

    Metro by T-Mobile charges a one-time $20 activation fee and a $10 SIM card fee for new customers. However, their billing process is simple and transparent, with all taxes and fees included in the advertised prices.

    Payments can be made through the myMetro app, online, or via an automated phone system. Metro also offers a one-time billing extension, restoring your services and providing an extra 72 hours to pay your bill.

    Comparing Metro by T-Mobile to Other MVNOs

    When comparing Metro’s plans to other MVNOs, it’s clear that better deals can be found elsewhere for single lines and limited data plans. Competitors like Mint Mobile and US Mobile offer similar plans at lower prices, while T-Mobile Prepaid provides a better experience for single-line unlimited users due to higher data prioritization and support.

    However, Metro’s $60 unlimited plan becomes more appealing for multi-line accounts, with the price dropping to just $30 per month per line for four lines.

    Metro’s Best Plan

    Metro T-Mobile best plan is the $60 unlimited plan when used for multi-line accounts. With four lines, each line costs just $30 per month, including taxes and fees, 100GB of Google One storage, and an Amazon Prime membership. This plan offers excellent value compared to other carriers and is ideal for families or groups in need of unlimited data.

    Enter The Metro Bill Buster Sweepstakes

    Win a gift card or free Metro by T-Mobile’s service!

    Start Date & Time: June 1, 2023, at 10:00 AM Eastern Time (ET)

    End Date & Time: December 31, 2023, at 11:59 PM ET

    Eligibility: Open only to legal residents of the 50 United States, District of Columbia, and Puerto Rico who are 18 years of age or older (and the age of majority in their state/jurisdiction of legal residence) at the time of entry.

    Entry Limit: Limit of one (1) entry per person for the duration of the Sweepstakes Period.

    Prizes:

    • 350 Grand Prizes: Three hundred and fifty (50 per month) winners will each receive a $500 e-gift card to be determined by Sponsor (ARV: $500 each).
    • 700 First Prizes: Seven hundred (100 per month) winners will each receive six (6) months of Metro by T-Mobile’s premium rate plan (ARV: up to $390.00 each).
    • 350 Second Prizes: Three hundred and fifty (50 per month) winners will receive a $300 Sponsor-specified e-gift card (ARV: $300 each).

    Enter here: Metro Bill Buster Sweepstakes

    Conclusion

    Metro by T-Mobile is an attractive option for customers seeking an affordable mobile carrier with a strong network, excellent features, and a variety of plans. While their single-line plans may not be the most competitive, their $60 unlimited plan for multi-line accounts is hard to beat.

    Don’t forget to enter the Metro Bill Buster Sweepstakes for a chance to win free service!